FAQ

Frequently Asked Questions

What’s in your mail?

Every month, you can look forward to a personal letter, a newly illustrated postcard, and one or two matching stickers. Sometimes my designs tell a little story, and other times they’re simply cute. And who knows, every now and then, a little surprise might sneak into the envelope.

How much does the letter mail cost?

The current subscription price is displayed on the product page and at checkout. Shipping is included in the subscription price.

When do I need to register?

If you sign up by the 20th of the month inclusive, you will receive the following month's issue. From the 21st onwards, your subscription will start with the issue of the month after next.

For example: If you sign up on October 9th, you will receive the November issue by post as your first issue. If you sign up on October 27th, your subscription will start with the December issue.

When will my letter mail arrive?

I mail your letterpost at the end of the preceding month so that it should arrive with you at the beginning of the issue month. The November letterpost will therefore be sent out at the end of October. The exact arrival date depends on the postal delivery time.

Where do you ship the letters to?

Currently, I send my letters within Switzerland, as well as to Japan and the USA.

When will my subscription be paid?

Your first payment is charged immediately when you subscribe. After that, your subscription is automatically billed on the same date each month. Each payment covers one monthly edition.

Payments and shipping take place at different times, so your second payment may be charged before your first Snail Mail edition has arrived. This payment will cover the next edition.

How many sets do I receive?

You will receive one letterbox-friendly set for each paid monthly issue.